Kartuku product and services

Services

Comprehensive Services

Merchant Services

* 24*7 Call Center
* Merchant Boarding
* Field Services
* User Training

Terminal Estate Management, Support, and Maintenance Services

* Field Services

- Terminal installations
- Consumables and supplies delivery
- Technical support and problem solving
- Terminal replacements/swap-outs
- Terminal retrievals
- Routine maintenance

* Authorized Repairs

* Terminal Management System Operations

- Terminal Profiling
- Key Injection
- Remote Terminal Monitoring
- Remote Software Downloads

* Terminal Estate Service and Asset Management

- Warehousing
- Logistics
- Service Level Tracking

* Quality Control

Software Management Services
* Specifications Definition and Development
* Software Development
* Software Lifecycle Management
* Performance and Stress Testing
* Integration Testing
* User Acceptance Testing
* Software Security Certification

Network and Connectivity Management Services
* 24*7 Network Operations Center
* Transaction Network Design
* Redundancy Planning
* Disaster Recovery
* Network Monitoring
     - Performance testing
     - Resource usage monitoring
     - Functional monitoring
* Network Maintenance

Transaction Processing Services
* Switching
* Settlement
* Automated Reconciliation
* Online Reporting
* POS Interchange
* Terminal Access

Merchant Recruitment

Security Management
* PCI DSS Security Compliance
* POS Equipment Security Compliance

* End-to-End Encryption

Our expert services cover everything from the design, implementation, and maintenance of entire payment systems. The scope of our services cover: